Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Hotel Triund Heights, we are committed to promoting responsible gaming practices. The Aviator game and all forms of gambling should be enjoyed as entertainment only, never as a method to earn money or solve financial problems. Always gamble within your means and remember that the house always has an edge. There is no guaranteed way to win.
Age Verification
In India, you must be at least 18 years of age to participate in any form of gambling or gaming activities on our platform. We strictly enforce age verification to protect minors. If you are below the legal age, you are not permitted to access or use our services.
Important: Parents and guardians are encouraged to monitor online activities and use parental controls to prevent underage access to gaming websites.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problem gambling:
- Spending more time or money on gambling than intended
- Constantly thinking about gambling or previous gambling experiences
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Using gambling as an escape from problems, stress, or negative emotions
- Gambling with money needed for essential expenses (rent, food, utilities)
- Borrowing money or going into debt to gamble
- Neglecting family, friends, work, or education due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are comfortable losing during a gaming session
- Reality Checks: Receive periodic reminders during gameplay about the time spent and money wagered
- Session Time Limits: Set automatic reminders or session timeouts to control how long you play
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform for a period of time you choose
- Account Suspension: Request account suspension if you need a break from gambling
Contact our customer support team to activate any of these features: [email protected]
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please reach out to the following organizations:
India
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming standards in India
- AASRA (Assistance for Abuse Survivors & Rehabilitation Association): Mental health support services
International Support (Accessible Online)
- GamCare (United Kingdom): www.gamcare.org.uk – Free, confidential support for problem gamblers
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counselling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and support services
- National Council on Problem Gambling (United States): www.ncpgambling.org – Help and resources for problem gambling
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Health education and gambling prevention resources
Crisis Support
If you are in crisis or experiencing suicidal thoughts, please contact emergency services immediately or reach out to a mental health helpline in your country.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to seek help.
Contact our responsible gaming team or any of the support organizations listed above. Your wellbeing is our priority.